Care you can rely on
From the moment your appointment is booked until we wave you goodbye, you will be looked after by our respected consultants and dedicated nurses.
Every effort is made to ensure that your treatment and stay with us is of the highest standard. However, if you have any comments or wish to make a complaint, please download our information sheet 'We Listen to What you Say' or email info@hordercentre.co.uk
In the event that you are unhappy with our response to your complaint, you can contact the Healthcare Commission who can conduct an 'Independent Review'. For further information and our Inspection Report, please visit www.healthcarecommission.org.uk
Don't just take our word for it
Patient feedback is very important to us as we recognise this is a key way to ensure our services and standards are the best they can be. This is why we give every patient a feedback questionnaire to complete following their stay with us and each year we publish the results
A passion rekindled thanks to Exeter Hip
Former patient Mary Chamberlain was first seen at The Horder Centre when she was recommended to have an Exeter Hip replacement. Read more
